Contact the studio
Email jason@mindscape.media. Include your iPhone model, iOS version, SeedSpring version, and a short description of what happened and what you expected.
Please remove private writing and personal details from screenshots. We do not need your Apple Account password or payment details to help.
AI features and requirements
SeedSpring’s AI runs on your iPhone and requires iOS 27 or later, an Apple Intelligence-compatible iPhone, and Apple Intelligence turned on. Compatible hardware includes iPhone 15 Pro and Pro Max, and iPhone 16 models or later. The standard iPhone 15 and 15 Plus do not support Apple Intelligence. Check Apple’s availability and setup guidance for language and region requirements.
If AI features do not appear, check your iOS version and Settings → Apple Intelligence & Siri. After enabling Apple Intelligence, allow time for its model to download. On devices where AI is unavailable, those features stay hidden; the rest of SeedSpring works on supported iPhones.
AI is on unless you switch it off. You can choose Not now during onboarding or change Settings → AI features at any time. A previous choice to decline AI remains off. Writing, Bible reading, highlights, sessions, search, and export do not need AI.
AI helps organize and revisit your own writing. It is instructed not to interpret Scripture, speak for God, or assess your spiritual life. Its responses can make mistakes, so review them yourself. Read the privacy policy for how your writing is handled.
Voice notes and Brain Dump
Voice transcription happens on your iPhone. Check microphone and speech-recognition permissions in iOS Settings. If on-device recognition is unavailable for your device or language, type your note instead; the app does not send audio away for transcription.
A Brain Dump becomes one note. When AI is available and on, it tidies the transcript on your iPhone. You can review and edit the result before saving, and the original transcript is kept.
iCloud and your notes
Check that your devices use the same Apple Account, that iCloud is available for SeedSpring, and that you have enough iCloud storage and an internet connection. Settings → Sync & data shows the app’s iCloud status and links to iOS Settings.
Sync is designed to use your private iCloud database and may take time. A connected status does not confirm every note has synced. If notes appear to be missing, contact support before deleting the app or its data. Export accessible thoughts first.
Export or delete
Use Settings → Sync & data → Export all thoughts to save a copy. Delete all data removes app content and cached summaries, while keeping reading preferences and the AI on/off setting.
Offline devices retain their copies until they next sync. Exports and information Apple retains under its terms are not removed by this control. If the app reports a deletion failure, retry or contact support. Full details are in the deletion section of our privacy policy.
Subscriptions and the free trial
The free trial includes all features, including AI on compatible devices. Ask has no daily question limit. Device requirements still apply during and after the trial; the purchase screen explains which AI features your iPhone can use.
Apple manages purchases. Use Restore purchases on SeedSpring’s purchase screen if an existing subscription is not recognized. To manage or cancel a subscription, open iPhone Settings → your name → Subscriptions. Deleting the app or its data does not cancel a subscription.
Prices and available offers are shown before purchase. For billing or refund help, visit Apple billing support. Read the terms of use.